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Rates & Surcharge | Car Rental FAQ

Question: How do you calculate your rental rates?

Rates are for a minimum of 24 hours rental. Additional hours will be calculated at one fifth of the daily rate, per hour up to a maximum of 5 hours.

Rates include unlimited mileage, maintenance, passenger liability protection and insurance coverage of third-party property damage up to RM3,000,000 and unlimited for third party bodily injuries. Rates are in Ringgit Malaysia and are subject to change without prior notice.

Question: Is there any surcharge when I return the car after your business hours?

Surcharge of RM72 will be levied for services rendered after business hours.

Question: How much is the young driver surcharge?

Young driver surcharge is not applicable at Hertz Malaysia. Drivers must be between 21 - 75 years old for the normal car categories and between 25 - 65 years old for luxury car categories.

Question: How much of deposit do I have to pay?

A preauthorization deposit of RM2,000 will be taken off your credit card excluding the estimated charge of your intended rental.

Question: Why do you require deposit from me?

Pre-authorization will be taken as a deposit to cover miscellaneous charges such as fuel, damage to the rented vehicle upon return, summons etc.

Question: Do I get any additional discount as I am a Hertz Gold Member?

No, there will be no further discounts accorded to your rental as all the best available rates are published online on our website.

Question: Can I accrue air miles?

No mileage accrual can be claimed for bookings made online.